AI & Automation

How AI is slashing underwriting time for The Hartford

Texas Division of Workers’ Compensation Announces Staff Changes

The Texas Department of Insurance, Division of Workers’ Compensation announced leadership staff changes. DWC is launching a new program area, AI Innovation and Integration, focused on the responsible, mission-driven use…

From System of Record to System of Action: AI in the AMS

What Kinds of Work Is AI Actually Good At? It’s worth being precise about what large language models (LLMs) and machine learning (ML) are well-suited to do in an insurance...

Leading Insurance Transformation in the Age of AI

Why insurance carriers shouldn't chase 100% automation

Agentic AI attacks could drive higher cyber claim frequency, experts warn

OpenAI’s rogue-system breach is yet another wake-up call for cyber insurers and brokers

AI-Insurtech NeuralKart raises INR 2.35 Cr in Seed round led by Inflection Point Ventures

Most P&C insurers remain stuck in the AI pilot stage - report

Technology investment is outpacing operational readiness

AI agents can help insurers preserve & harness critical institutional knowledge: ERGO & Google Cloud

A recent report from ERGO, in collaboration with Google Cloud, explores how self-evolving AI agents could help insurers capture, preserve and scale undocumented institutional knowledge at risk of being lost, making it…

The Most Auditable Thing an AI Can Say About a Market Is How Much It Will Move

Ask a machine learning system where a price is going and you have asked it the one question a liquid...

Beyond the Bot: Why Human Support Still Matters in an Automated Payments Industry

Modern payment gateways can process more than 10,000 transactions per minute, but automation cannot ...

Visa and Lianlian enable China's first B2B agentic transaction

Visa, a global leader in digital payments, and Lianlian DigiTech Co., Ltd., an AI-native global financial infrastructure provider, today announced the first live B2B agentic transaction completed using LoopXPay…

Where AI could hurt insurers more than it helps

OIP Insurtech Launches Document Intelligence AI, Reducing Compliance Review Time by Up to 80%

AI's claims payoff: speed, not headcount cuts

Paul Lofkin says the real value of automation lies in earlier insight and better decisions, not simply removing people from the process

OpenAI incident spurs fresh AI insurance warnings

"Silent AI" risk moved from warning to incident within a week

PG&E’s Data Center Pipeline Surges in Second Quarter

PG&E Corp. reported a 7.6-gigawatt increase in its data center pipeline during the second quarter as the artificial intelligence build-out gains momentum. The California utility’s pipeline of proposed data center…

AXA warns AI is no substitute for care as UK mental health hits crisis point

Nearly half of Britons are turning to AI for mental health support - with direct implications for group risk, protection claims, and FCA oversight of vulnerable customers

Insurer Interest in AI Exclusions Growing as Risk Becomes Omnipresent

It’s no surprise given the penetration of artificial intelligence into lives and businesses that it appears insurers are gearing up to exclude AI risk in some of their commercial liability policies. Three ISO exclusions…

Insurtech Klaimee secures $5.5 mn to certify autonomous AI agents

SpeedBuilder Systems Launches FormMaker 2.0 to Automate Insurance Document Workflows

Insurtech Coverwatch raised $4.5 mn in pre-seed to build AI insurance broker

Why AI spend is increasing but full integration lags: Federato

NeuralKart Raises ₹2.35 Crore in Seed Funding Led by Inflection Point Ventures to Scale AI-Powered Insurance and Industrial Safety Solutions

Cyber insurtech BOXX adds AI deepfake cover to Cyberboxx Business

Genki buys insurtech Wave Claims to add AI claims software

How insurers are using AI to combat customer churn

Deutsche Bank runs global AI hackathon

More than 4,000 Deutsche Bank employees from around the world are coming together from across 21 locations to explore how AI can help solve practical challenges across the bank.

AI insurtech startup NeuralKart raises seed funding led by Inflection Point Ventures

NeuralKart raises $243K seed to scale AI‑driven Insurtech

OpenAI Models Hacked Another Company’s Systems by Mistake

OpenAI said its advanced artificial intelligence models inadvertently hacked Hugging Face Inc. in an “unprecedented” incident that prompted fresh calls for curbs on the technology. The ChatGPT-maker said in a blog post…

BOXX Insurance adds affirmative AI and deepfake coverage to Cyberboxx Business policy

BOXX's new endorsement reflects a wider split forming across the cyber insurance market

Bank of America embeds generative AI into customer service tools

Bank of America has embedded generative AI into its virtual customer service assistant EricaAssist, delivering relevant client insights in seconds to 18,000 call centre employees.

Where admitted carriers retreat, E&S insurers are stepping in

AM Best data shows surplus lines absorbing AI and cat risk as standard carriers pull back on pricing and data grounds

AI speeds guideline checks for excess and surplus lines underwriters

Kirk Schneider on AI tools, guideline scans and high net worth risk

AI enablement officer: the new sheriff in transformation town

As AI spending climbs, organizations are creating dedicated AI enablement roles to bridge technology and business outcomes

Klaimee lands $5.5m to insure autonomous AI agents

Autonomous AI agent 'escapes' and hacks another company

Open AI software has just broken out - is cyber insurance ready?

When AI gives bad insurance advice, who actually pays?

Brokers and insurers admit nobody has answered the question as AI edges closer to the customer

Insurtech Qumis launches AI agents for P&C insurance coverage analysis

American Growth Insurance launches AI-enabled brokerage platform with private equity backing

American Growth Insurance (AGI) has launched an AI-enabled platform designed to help insurance brokerages accelerate growth and improve operational performance, supported by nearly $70 million in funding from Rockbridge…

Carpe launches AI claims suite for P&C insurers

Why carriers must weigh AI's value before it gets unsustainable

Nuclear verdicts raise stakes for AI coverage analysis tools

Qumis launches attorney-certified agents across 16 lines as incorrect coverage calls carry rising E&O risk for brokers

Exclusive: Insurtech Qumis launches AI agents to bridge tech gap between smaller and larger insurance firms

Fake AI workers behind numerous cyber attacks, researchers find

WFH is opening the door to hundreds of digital break-ins

Marshmallow adopts Adclear AI platform to strengthen Consumer Duty compliance

Marshmallow has partnered with communications compliance platform Adclear to strengthen oversight of its financial promotions as UK financial services firms face increasing regulatory scrutiny under the Financial…

How Travelers measures ROI for its in-house LLM

MGA sector holds firm despite soft market squeeze, says chief

Mike Keating says brokers, AI and fresh capital will shape the sector's next phase as rates continue to soften

NICB names Marta Magnuszewska as chief information and technology officer

Hire brings two decades of fraud analytics experience as AI governance becomes a live regulatory requirement for insurers.

AXA rolls out Microsoft 365 Copilot to employees worldwide

The deployment is part of a widening wave of AI adoption across UK and global insurers

Aon expands data center insurance program to $5bn amid capacity crunch

Data center insurance premiums are set to nearly double by 2030 as AI infrastructure drives demand beyond market limits

Aon expands data centre insurance programme to US$5bn amid capacity crunch

Data centre insurance premiums are set to nearly double by 2030 as AI infrastructure drives demand beyond market limits

Cuban-Andreessen AI spat puts health insurers' use of AI in the spotlight

A viral X exchange over AI diagnostic accuracy is reviving scrutiny of how insurers use AI on the other side of the claim

Ameritas names Bob MacDonald and Gaurav Mehra as new senior vice presidents

Record annuity sales and ACA dental pressure frame two senior appointments at a mutual insurer leaning into AI-enabled marketing and enterprise strategy

Genki Acquires AI Insurtech Startup Wave Claims and Claim OS

Travelers: How AI improved claims, underwriting efficiency in Q2

Why California's telematics bill leaves insurers guessing on AI

Why AI changes the rules of corporate liability

Where UnitedHealth says its AI investments are paying off